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Our Return Process
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A 60-day limited warranty and unlimited complimentary telephone and email technical support are provided with your Euricase purchase. Should you experience a problem and Euri Technical Support determines there is a hardware defect, Euri will repair or replace your ring box at no charge. Please read complete warranty for details.
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How To Prepare A Return
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To return an item to Euri, follow our two step process:
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Your Return Authorization Code. Call 888-LUV-EURI and you will be given a Return Authorization Code and address to mail your return. Write this code at the bottom of your original invoice.
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Package Your Return. Include all original packaging and collateral material and mail to the address provided.
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Check your e-mail and/or log into your myEuri account. We will notify you by e-mail once your return has been processed. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction.
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You must follow these instructions exactly; failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at returns@euricase.com.
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* Euri will not be responsible for loss or damage of return shipments.
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